Refund policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or refund under the conditions below.

Returns

Returns are accepted within 30 days of receiving your order.
Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

The following items cannot be returned:

Gift cards
Personalized or custom-made products
Final sale or clearance items
Perishable goods (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item. Please contact us to arrange an exchange.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can assist you promptly.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.